All Services Road carrier
From requesting delivery orders to sending out confirmation and book keeping our team can handle it all- Document Management Services
- Tariff/Contract Filing and Administration
- EDI Data Transmission and Analysis
- Intermodal Advance Manifest Processing
- Customs Clearance Pre-audit
- BOL Processing and Data Entry
- BOL Freight Audit and Payment
- Customer Billing and Invoice Processing
Operations
- Equipment Purchase and Maintenance Management
- Carrier Sourcing/Carrier Compliance
- Labor Administration, Management and Reporting
- Resource Schedule Creation and Routing Maintenance
- Logistics Project Implementation Management
- Multi-facility Sourcing Research and Analytics
- Hazardous Material Cargo Handling Approval/Reporting
- Returnable Container Tracking and Tracing
- Supplier Management and Measurement
- Supplier Web Portal Management
Customer Service
- Customer Help Desk
- Customer Advisory
- Vendor Portal Administration
- Customer File and Data File Administration
- E-commerce
- Freight Booking Administration
- Pre-advice/Arrival/Departure Notification
- Shipment Event Tracking and Tracing
- Delivery Order Issuance
- Cargo Claims Administration
- Driver Dispatch Call Center
- Driver Accident Help Desk
- Emergency Road Service/Breakdown Management
- Driver Fuel Program Administration
Sales and Marketing
- Rate Quotes
- Service Contract/Rate Agreement
- Creation and Maintenance
- Global Tender Management Support
- Lead Generation
- Tariff and Contract Filings
- Freight Bookings
- Marketing Collateral Design Support
- SEO Campaign Management Support
Why MFREIGHTS?
Our founders are from a shipping and logistics background, so it becomes easy for us to understand the complexities. Our team is trained to accommodate different software and updated with the latest software in the road carrier operation outsourcing. We also have an internal Log-tech department that constantly understands the latest software’s in Shipping and logistics to cater to your needs better and has the capability to integrate and understand all technological challenges in Shipping and Logistics for road carrier operation outsourcing.
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Frequently Asked Questions
What makes you unique?
Why should we hire MFREIGHTS?
- Many companies that outsource to an offshore labor force do so with costs in mind but the most important factor which becomes a barrier is Industry knowledge and an A team that comes from the same industry.
- Remember the old saying, “jack-of-all-trades and master of none?” This is where it comes into play. Always look for a business process outsourcing company that specializes in servicing a particular industry
- For instance: Handling end to end Export Shipment procedure or managing Complex Tariff for Freight forwarders or Accurately managing SKU’s across multiple marketplaces or Helping potential lead get to the “AHA” moment for SaaS companies.
- If their service applies to your company, they are worth your time
What are your working hours?
- While the business hours in our US office are 9 am-6 pm CST, our India office remains open 24x7x365.
- A knowledgeable Team Leader is on duty every hour of the day in the office where your staff is located. This means that there is always a supervisor on hand who can work to resolve any issues in real-time, as they happen.
How do we start working with MFREIGHTS?
We follow this steps
- Business analyst understands your need?
- Our team will accurately capture, analyse and plot your needs
- We will share a comprehensive solution.
- Put it on Paper
- Appoint a Dedicated Success manager (who will take care of knowledge transfer)
- We build your team
- Team onboarding process
- Going Live
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