Omnichannel support is the new normal. Being accessible all the time is essential for an impressive brand experience, so it becomes imperative to solve their queries on time.
Be it Window or Online shopping, we will work closely with your team to create FAQ’s, knowledge base, video tutorials, which will help them navigate through issues faster.
Give a seamless support experience to your customer both online and offline regardless of their location and timezone as we operate 24/7.
Smart inventory management
Get complete visibility into your inventory
maintaining carrier invoice and accurately classifying shipping charges
Re-imaging the role of finance
We will deploy a listing management software and save thousands of manhours for you
Amazon, eBay, Etsy, Wallmart
Personalised support is essential to solve their constant queries, Timely support can satisfy more customers, prompt communication via Emails, Online chat support or even messaging on social media apps such as Facebook, Twitter with customers keep them at ease and the best part is you can count on our support specialist for accurate product description, meta tags and unlimited revision which helps buyer select right product. MFREIGHTS we believe in frameworks, SOP’s which can help retail and e-commerce companies to achieve, sustain and scale their business.
We don’t just work with e-commerce business owners also partners with innovative e-commerce solution providers. Our team keeps a track of the latest software in the e-commerce and logistics space which can help you reduce your cost. Also we provide customer support for multiple industries which help us better understand customer problems and give accurate feedback to our client
We follow this steps
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