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Customer support

We know the difference between MBL, HBL, AWBL as well as LCL and FCL

Support your consignee expects

Omnichannel support is new normal in today’s world. Being into International trade it becomes imperative to provide on point customer support

Multiple Time Zones?

Scaling to multiple time zones and geographies won’t be a problem as we operate 24/7. Our shipping experts knows all the complexities of shipping and can quickly track right information and make sure your consignee is informed about the status of cargo/booking

Focus on what you do best

Leave constantly changing Shipping schedules and delays to us and focus on what you do best! Effortlessly manage your business

Checkout how MFREIGHTS's proprietary platform can help you

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1.

Export Automation platform

Automate 14+ EXIM documents and reduce your operational cost

manage the Export department like never before

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2.

Dedicated Export Department

Managed Export as a Service

Accurately classify Origin and destination charges

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3.

Financial accounting

Accounting for Incoterms like CIF, FOB and Ex-works

Accounting and Finance, Stress free International trade, manage an international shipment, Track and Trace management, Export Import | atmanas

Stress free International trade

MFREIGHTS we understand the accuracy and efficiency required to manage a stress free International trade. All executives have a graduate degree and 2+ years of experience in handling Export-Import shipments via Sea, Air, Road. MFREIGHTS executives are constantly mentored by Export-Import Consultant on the latest trade policies, changes in documentation, and new freight platforms emerging in the market

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Why MFREIGHTS?

MFREIGHTS, we have gone a step ahead and developed our state of art proprietary platform Docoholic which helps our executives as well as customers automate Export Import procedures and decreases errors. Our founders are from Logistics and Export import background which helps us better understand the nuances of international trade.

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vessel and inventory planning with SAP, vessel and inventory planning with ORACLE, financial accounting, Accounting and Finance, atmanas, Stress free International trade, manage an international shipment, FTL and LTL Bookings management, Freight Forwarding, Track and Trace management, Freight Booking management, Transportation management, Inventory management, Offshore Backoffice services

Slide Our Services Efficiently executing your backend operations Business Process Services Logistics as a Service Managing Complex Tariff to Shipper's queries our executives knows it all Export as a Service Your dedicated Virtual EXIM department e-Commerce as a Service Efficiently manage your eCommerce backend operations Financial Accounting Re-imagine the role of Finance with a dedicated team of CPA, ACCA, FCA. Customer Support Delight your customers and win them for life supervisor_account Digital transformation Enable Digital transformation to achieve, sustain and scale your business Innovation as a Service Harness power of Design thinking with our network of partners

Frequently Asked Questions

What makes you unique?

  • MFREIGHTS we have gone a step further and developed state of art proprietary SaaS platforms for Shipping and Logistics (JUST FREIGHTS),
  • Export-Import Process automation (Docoholic),
  • E-commerce and Real estate service management ERPs.
  • We strive to solve everyday pain points with cutting edge technology which helps our customers shift the burden on technology and automate processes.

Why should we hire MFREIGHTS?

  • Many companies that outsource to an offshore labor force do so with costs in mind but the most important factor which becomes a barrier is Industry knowledge and an A team that comes from the same industry.
  • Remember the old saying, “jack-of-all-trades and master of none?” This is where it comes into play. Always look for a business process outsourcing company that specializes in servicing a particular industry
  • For instance: Handling end to end Export Shipment procedure or managing Complex Tariff for Freight forwarders or Accurately managing SKU’s across multiple marketplaces or Helping potential lead get to the “AHA” moment for SaaS companies.
  • If their service applies to your company, they are worth your time

What are your working hours?

  • While the business hours in our US office are 9 am-6 pm CST, our India office remains open 24x7x365.
  • A knowledgeable Team Leader is on duty every hour of the day in the office where your staff is located. This means that there is always a supervisor on hand who can work to resolve any issues in real-time, as they happen.

How do we start working with MFREIGHTS?

We follow this steps 

  1. Business analyst understands your need?
  2. Our team will accurately capture, analyse and plot your needs
  3. We will share a comprehensive solution.
  4. Put it on Paper
  5. Appoint a Dedicated Success manager (who will take care of knowledge transfer)
  6. We build your team
  7. Team onboarding process
  8. Going Live
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