Document management
We know the difference between HBL/MBL/AWBLOur trained executives are well aware of all the formats for Pre and Post shipment documents like Commercial invoice, Packing list, Verified Gross Mass (VGM), Shipping Instructions (SLI) etc.
Streamline Import Document
We understand, to manage and consolidate document for Import shipments are a hassle. Our executive will understand your process flow and categorize import Outsource Document management ready for Import desk to process for release of Shipment!
Receiving documents in email?
Receiving documents in email in multiple formats? No problem our team can streamline and manage all folders available 24/7 on the cloud. You can check one more task on your list as all the outsource document management will be segmented as per Date, month, shipment, and shipper wise.
From requesting delivery orders to sending out pre-alerts, our executives can handle it.
1.
Bookings management
Streamline your inbound booking request for FCL, LCL, road, Air. Our trained experts can handle booking requests and generate booking confirmations
Handle Complex freight scenarios as you scale across different commodities, geographies and ports
2.
Tariff management
Multiple carrier? Multiple charges? Multiple locations?
We make sure your shipper is informed about the status of cargo/booking
3.
Customer Support
Streamline your shipper's needs!
Tech enabled Document management
MFREIGHTS we constantly update our teams to understand the latest software and how to e-file documents or to do Outsource Document management and generate the response. We have also developed our proprietary software to manage documentation which adds to the efficiency of our executives and in turn pass benefits to our customer
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Why MFREIGHTS?
Our founders are from shipping and logistics background, so it becomes easy for us to understand the complexities. Our team has handled complex Freight sheets from all major carriers like Maersk, CMA CGM, ONE, Hamburg sud etc and also NVOCC’s. We also have an internal Ship-tech department which constantly understands the latest software in Shipping and logistics to cater for your needs better and has the capability to integrate and understand all technological challenges in Shipping.
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Frequently Asked Questions
What makes you unique?
Why should we hire MFREIGHTS?
- Many companies that outsource to an offshore labor force do so with costs in mind but the most important factor which becomes a barrier is Industry knowledge and an A team that comes from the same industry.
- Remember the old saying, “jack-of-all-trades and master of none?” This is where it comes into play. Always look for a business process outsourcing company that specializes in servicing a particular industry
- For instance: Handling end to end Export Shipment procedure or managing Complex Tariff for Freight forwarders or Accurately managing SKU’s across multiple marketplaces or Helping potential lead get to the “AHA” moment for SaaS companies.
- If their service applies to your company, they are worth your time
What are your working hours?
- While the business hours in our US office are 9 am-6 pm CST, our India office remains open 24x7x365.
- A knowledgeable Team Leader is on duty every hour of the day in the office where your staff is located. This means that there is always a supervisor on hand who can work to resolve any issues in real-time, as they happen.
How do we start working with MFREIGHTS?
We follow this steps
- Business analyst understands your need?
- Our team will accurately capture, analyse and plot your needs
- We will share a comprehensive solution.
- Put it on Paper
- Appoint a Dedicated Success manager (who will take care of knowledge transfer)
- We build your team
- Team onboarding process
- Going Live
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