Booking management
From requesting delivery orders to sending out confirmation and pre-alerts our team can handle it allStreamline your inbound FTL and LTL bookings management requests. Our Trained experts can receive the request and keep the shipper informed! We train our executives to manage and efficiently use industry-standard Booking management systems along with FMS / TMS
Bookings through e-portals or emails?
Leave bookings requests through e-portals or emails to us and focus on what you do best also our team can prioritize bookings as per your preference. Send out FTL and LTL bookings management related notification to keep shipper updated with Cutting edge Log-tech solutions
Focus on what you do best
Leave constantly changing Booking updates and change requests to us and focus on what you do best! Store Order wise/ shipper wise booking receipts on the cloud accessible 24/7 by your team and customers.
Checkout how MFREIGHTS's proprietary platform helps logistics service providers
1.
Customer Engagement platform
Give your customers a unique and seamless shipping experience
Easy coordination between shippers, drivers and operators
2.
Smartest fleet tech service and solution ecosystem
400k+ assets under monitoring and 15+ countries served
We make sure your shipper is informed about the status of cargo/booking
3.
Streamline your Customer Support
Our shipping experts know all the complexities of the Trucking industry and quickly find right information
Tech enabled Booking management
MFREIGHTS we understand, not every process can be automated in shipping so our team is trained to request and place booking both using e-portals and through emails. Also, our team can help you manage your customer’s priority and if required we can also auto-generate booking confirmation and send it out to all stakeholders using Transport bookings management systems
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Why MFREIGHTS?
Our founders are from shipping and logistics background, so it becomes easy for us to understand the complexities. Our team is trained to accommodate different software’s and updated with the latest software in the market. We also have an internal Log-tech department that constantly understands the latest software’s in Shipping and logistics to cater for your needs better and has the capability to integrate and understand all technological challenges in Shipping and Logistics.
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Frequently Asked Questions
What makes you unique?
Why should we hire MFREIGHTS?
- Many companies that outsource to an offshore labor force do so with costs in mind but the most important factor which becomes a barrier is Industry knowledge and an A team that comes from the same industry.
- Remember the old saying, “jack-of-all-trades and master of none?” This is where it comes into play. Always look for a business process outsourcing company that specializes in servicing a particular industry
- For instance: Handling end to end Export Shipment procedure or managing Complex Tariff for Freight forwarders or Accurately managing SKU’s across multiple marketplaces or Helping potential lead get to the “AHA” moment for SaaS companies.
- If their service applies to your company, they are worth your time
What are your working hours?
- While the business hours in our US office are 9 am-6 pm CST, our India office remains open 24x7x365.
- A knowledgeable Team Leader is on duty every hour of the day in the office where your staff is located. This means that there is always a supervisor on hand who can work to resolve any issues in real-time, as they happen.
How do we start working with MFREIGHTS?
We follow this steps
- Business analyst understands your need?
- Our team will accurately capture, analyse and plot your needs
- We will share a comprehensive solution.
- Put it on Paper
- Appoint a Dedicated Success manager (who will take care of knowledge transfer)
- We build your team
- Team onboarding process
- Going Live
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